Shipping and Returns
We ship worldwide! Here's everything you need to know about shipping times, methods, and returns.
Shipping Methods
Standard Shipping
- •5-7 business days for domestic orders
- •7-10 business days for international orders
Express Shipping
- •1-3 business days for domestic orders
- •3-5 business days for international orders
Processing Time
Orders are typically processed within 1-5 business days of being placed. During peak times, processing may take up to 7-10 business days.
Tracking Your Order
Once your order has shipped, you will receive a shipping notification email with a tracking number. You can use this tracking number to track the status of your shipment on the carrier's website.
International Shipping
We ship to all countries and territories around the world. Shipping costs are calculated based on the weight and size of your order, as well as the destination country.
Note: International orders are subject to customs and duty fees, which are the responsibility of the customer. We recommend contacting your local customs office for more information on these fees.
Returns
If you are not satisfied with your purchase, you may return it for a full refund within 30 days of the purchase date. To return an item, please contact us at hello@bythefire.shop and we will provide you with a return authorization number.
Please note that you are responsible for the cost of return shipping.